When you park a call, you place it on hold so that a person who dials the retrieval number can retrieve it by dialing in the number displayed for retrieval.Select the person to whom you want to transfer the call and click OK.When you are speaking to the person who will receive the transferred call, click the Call Controls icon and click Transfer.When you are in one call and you open a new call window to call a second person, the first caller is automatically placed on hold.

Or you can enter their name in the search box and click the phone icon beside their name to make the call. Enter the number of the person you want to speak with and press Enter. Click Transfer at the bottom of the window. In the search bar, enter the name or phone number of the person to whom you want to transfer the call, or select a person from your Contacts.

Skype for Business offers four ways to transfer an incoming call: